Privacy Policy


When you purchase a product from Dounia Home, we collect the information you provide directly to us. For example, your name, address and email address.

 We may also collect information that you provide about others, such as when you purchase and ship products to someone. We use this information to fulfill your request and will not send marketing communications to your contacts unless they separately opt in to receive communications from us.

 When you browse our store, we also automatically receive your computer’s Internet protocol (IP) address and browser type.

If you sign up for our email list, you may receive periodic emails about our store, new products and other updates.

WHAT YOU AGREE ON

When you provide us with personal information — in order to complete a purchase, verify your credit card, arrange for delivery or return a purchase — you consent to us collecting this information and using it for these specific purposes only.

If we ask for your personal information for a secondary reason, such as marketing communications, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

HOW TO OPT OUT

You may withdraw your consent for us to contact you, or to collect, use or disclose your information at any time. Please email us at dounia@douniahome.com or by mail at:

Dounia Home
PO BOX 102 
Newtown, PA 18940

Should you opt out of receiving promotional communications, we may continue to send you non-promotional emails related to your account or our services.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY AND YOUR DATA

Hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored in Shopify’s data storage, databases and the Shopify application. Shopify stores your data on a secure server protected by a firewall.

Payment — If you choose a direct payment gateway to complete your purchase, Shopify will store your credit card information. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After the purchase is completed, your purchase transaction data is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service and Privacy Statement.

THIRD PARTIES

Our third-party providers will only collect, use and disclose your information to the extent required to allow them to perform the services they provide to us.

 Certain third-party providers, such as payment gateways and other payment transaction processors, have their own privacy policies with regard to the information we are required to provide them for your purchase-related transactions.

 For such providers, we recommend that you carefully read their privacy policies to understand how they handle your personal information.

 Please keep in mind that certain providers may be located in or have facilities located in a different jurisdiction than you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used to complete that transaction may be subject to disclosure under US legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 Links — When you click on a link in our store, it may direct you away from our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using Secure Socket Layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally-accepted industry standards.

COOKIES

Here is a list of the cookies we use, so that you may decide if you want to opt out of cookies.

 _session_id: unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.)

 _shopify_visit: no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq: no data held, expires at midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer

 cart: nique token, persistent for 2 weeks, stores information about the contents of your cart

 _secure_session_id: unique token, sessional

 storefront_digest: unique token, indefinite If the shop has a password, used to determine if the current visitor has access

USER ELIGIBILITY

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you on this page that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms.

If our store is acquired or merged with another company, your information may be transferred to the new owner(s) so that we may continue to sell products to you.

CONTACT US

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at dounia@douniahome.com or by mail at:

Dounia Home
PO BOX 102 
Newtown, PA 18940


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